Most videos and pictures are not taken as perfect squares, which is fine for most social media platforms (Facebook, Youtube, etc.). However, Instagram forces images and videos to be squares, often cropping out whatever extends past the border.
If the agent plans on posting to Instagram, I’ll need to send them a properly formatted video to avoid having sections cropped out when they post.
I can provide both the non-Instagram and Instagram versions, but I need to know in advance where they intend to post.